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Free Tech Assessment / Tech Discovery Call

A complimentary consultation to discuss your technology challenges, business needs, current setup, or project goals. We’ll identify pain points, recommend solutions, and determine the best path forward for your home or business technology needs.

Residence Remote Session

Convenient remote support for home users needing help with software issues, device setup, virus concerns, email problems, slow computers, or general troubleshooting — all handled securely online.

Residence On-Site Session

In-home tech support for computers, laptops, printers, smart devices, Wi-Fi networks, streaming devices, and general technology issues. Personalized assistance to get your home technology working efficiently and reliably.

Business On-Site Session

Professional on-site technology support for businesses needing hands-on troubleshooting, network setup, device configuration, printer support, Wi-Fi optimization, and office IT assistance. Fast, reliable service designed to minimize downtime and keep your operations running smoothly.

Business Remote Session

Secure remote IT support for businesses requiring quick diagnostics, software troubleshooting, email setup, system optimization, cybersecurity assistance, and general technical support — without waiting for an on-site visit.

Quick Fix Visit

• Includes:

  • Troubleshooting of one clearly defined technology issue

  • Service for one primary device or system

  • Printer, email, phone, smart TV or basic computer assistance

  • Basic setup, configuration or connectivity checks

  • Testing to confirm proper operation

  • Clear explanation and recommendations

  • Up to 60 minutes onsite

  Hardware, replacement parts, advanced malware removal, data recovery, complex network work and operating-system reinstallation are not included.

Wi-Fi Rescue

• Includes:

  • Internet speed testing

  • Router and modem review

  • Wi-Fi security check

  • Dead-zone identification

  • Router-placement optimization

  • Connection of up to five devices

  • Mesh-network recommendation

  • Up to two hours onsite

  Hardware, cabling, wall installation and ISP charges are extra.

Home Tech Tune-Up

• Includes:

  • One Windows or Mac computer

  • Startup and performance review

  • Operating-system updates

  • Basic security review

  • Wi-Fi connection check

  • One printer connection check

  • Basic email review

  • Recommendations report

  Excluded major malware remediation, hardware repair, data recovery and operating-system reinstallation.

New Computer Setup

• Includes:

  • One new computer

  • System updates

  • One email account

  • One printer

  • Browser setup

  • Basic security configuration

  • Transfer of standard documents and photos, subject to a defined limit

  • Basic orientation

  Not for unlimited data transfer. Large transfers, failing drives, application migration and specialized software are quoted separately.

Home Office Setup

• Include:

  • One desktop or laptop

  • One monitor

  • One printer/scanner

  • Webcam and microphone

  • Zoom or Microsoft Teams

  • Wi-Fi performance check

  • Basic backup configuration or recommendation

  • Up to 2.5 hours onsite

  Additional computers, complex networking, cabling and business-server work are separately quoted.

Residence / Senior Digital Safety Visit

• Includes:

  • Phone and computer security settings

  • Suspicious application review

  • Browser and email safety review

  • Password-security coaching

  • Scam-recognition education

  • Emergency/family contact setup

  • Written safety checklist

  Educational and technical assistance—not identity-theft insurance, legal advice, financial recovery or a guarantee against fraud.

🌐 creativdigitalllc.com
📞 (813) 702-5454 / (505) 433-9063
📍 19046 Bruce B Downs Blvd, Ste B6 #905, Tampa, FL 33647

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