OFFICE & SMALL BUSINESS SERVICES

1. Office Device & Workstation Support

• New computer setup for employees

• Email & calendar configuration (Outlook / 365 / Google Workspace)

• Software installation and updates

• Multi-monitor & docking station setup

2. Business Networking & Wi-Fi

• Office Wi-Fi optimization (dead zones, slow speeds, interference)

• Secure router/firewall configuration

• Switch & cabling troubleshooting

• Mesh network installation for large offices

3. Printer, Scanner & Document Workflow Fixes

• Network printer/scanner setup

• Fixing office print queues, offline printers, or scan-to-email issues

• Setting up document workflows (PDF, scanning, shared folders)

• Label printer issues (Brother, Zebra, Dymo, etc.)

4. Shared Drives, Servers & Cloud Access

• Shared folder mapping (Windows, Mac, NAS)

• File permission & access fixes

• OneDrive / Google Drive / Dropbox team setup

• Microsoft 365 or Google Workspace configuration

5. Business Software Troubleshooting

• CRM/EMR login issues (Dentrix, Eaglesoft, eClinicalWorks, DealerTrack, Clio, etc.)

• VoIP phone setup & troubleshooting

• PDF editing/signature issues

• VPN & remote access setup

6. Security & Backup

• Antivirus/firewall configuration

• Basic cybersecurity hygiene check

• Backup system setup and verification

• Ransomware prevention best practices

7. Staff Training & Onboarding

• New employee device setup

• Email, software, and cloud training

• Safe browsing, phishing prevention, and password hygiene

8. Remote & On-Site Helpdesk

• Fast remote support for day-to-day issues

• On-site troubleshooting for office-critical problems

• Priority support available

Monthly Business Support Plans available.