RESIDENTIAL SERVICES

1. Device Setup & Optimization

New PC/Mac setup (accounts, updates, security, data transfer)
Home printer/scanner installation & troubleshooting
Speed optimization for slow or older computers

2. Home Networking & Wi-Fi

Secure Wi-Fi setup and dead-zone troubleshooting
Mesh network setup for larger homes
Parental controls & safe browsing configuration
Smart home device setup (TVs, cameras, assistants, thermostats)

3. Security & Protection

Antivirus/firewall installation and maintenance
Malware/spyware removal
Safe browsing & email safety training (senior-friendly)

4. Cloud & Data Support

Cloud backup setup (OneDrive, Google Drive, iCloud)
Email setup & troubleshooting (Outlook, Gmail, etc.)
Recovering accidentally deleted files/photos

5. Training & Personal Support

Personalized computer lessons (Zoom/Teams, Office, email, internet safety)
Tech help for seniors — patient, step-by-step support

6. Remote Helpdesk Services

Quick remote troubleshooting for common issues
Secure screen-share support for fast fixes

Subscription Tech Support Plans available (optional).

FAQ's

1. What types of devices do you service?

We support laptops, desktops, Wi-Fi routers, printers, smart home devices, tablets, and more.

2. Do you offer in-home tech visits?

Yes. We come directly to your home for hands-on diagnostics, repairs, setup, and support.

3. Can you fix slow computers or internet issues?

Absolutely. We troubleshoot slowness, connection drops, Wi-Fi dead zones, malware, and startup problems.

4. Do you help with home Wi-Fi setup and optimization?

Yes. We improve coverage, boost speeds, secure your network, and eliminate weak spots in your home.

5. Can you help with printer or smart device setup?

Yes. We handle printer installs, scanner issues, smart TVs, cameras, smart home hubs, and more.

6. Do you offer data backup or data recovery?

Yes. We set up automatic backups and recover lost files whenever possible.

7. Will you help secure my devices from viruses or hackers?

Absolutely. We remove malware, install security tools, and lock down your home network for protection.

8. What if the problem cannot be fixed remotely?

If remote support isn’t enough, we schedule an in-person visit to complete the job.

9. How long do appointments usually take?

Most residential issues are resolved within 30–90 minutes, depending on the complexity.

10. Do you offer ongoing support if I need help later?

Yes. You can book on-demand sessions anytime or request a recurring check-up for your home devices.